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Variations in expertise: Implications for the design of assistance systems

Authors
  • Falzon, Pierre
  • Visser, Willemien
Publication Date
Sep 18, 1989
Source
HAL
Keywords
Language
English
License
Unknown
External links

Abstract

The paper presents an investigation of the differences between two experts in the same domain. The observed differences concern comparisons between domain objects, rule justifications (technical vs.pragmatic justifications, naïve physics reasoning), and categorical knowledge (logic, level, and extension of the categorization). Differences are attributed to the prior experience of the two experts (workshop vs.laboratory). Implications for knowledge elicitation and for the design of assistance tools are presented.

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