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Using reflection to resolve conflict.

Authors
  • Hocking, Barbara A
Type
Published Article
Journal
AORN Journal
Publisher
Wiley (John Wiley & Sons)
Publication Date
Aug 01, 2006
Volume
84
Issue
2
Identifiers
PMID: 16927589
Source
Medline
License
Unknown

Abstract

UNHEALTHY CONFLICT in health care settings creates stress for nurses. Unresolved conflict generates feelings of being overwhelmed or wamped." BY USING REFLECTION, it is possible to gain insight into underlying beliefs and behaviors concerning conflict. INSIGHT GAINED FROM REFLECTION can help nurses create a harmonious, advantaged environment, which supports them in their quest to provide high quality patient care.

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