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Translation, por favor.

Authors
Type
Published Article
Journal
Hospitals & health networks / AHA
Publication Date
Volume
76
Issue
12
Identifiers
PMID: 12500447
Source
Medline
License
Unknown

Abstract

Spanish is the first language of a fast-growing proportion of the U.S. population, and not just in traditional areas such as certain big cities and southern border states. Hospitals in nearly every region of the country are scrambling to find ways to communicate with these patients better to avert medical errors, enhance the patient experience and adhere to federal Civil Rights laws. One key consideration: It's not advisable to rely on patients' family members to serve as translators; to avoid liability problems and safety concerns, interpreters must have experience in the delivery of health care and should be certified to provide Spanish translation.

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