Affordable Access

deepdyve-link
Publisher Website

Transitioning a home-based, motivational interviewing intervention among families to remote delivery during the COVID-19 pandemic: Key lessons learned.

Authors
  • Tang, Lisa1
  • Broad, Julia2
  • Lewis, Rebecca2
  • Ma, David W L3
  • Haines, Jess2
  • 1 Department of Family Relations and Applied Nutrition, University of Guelph, Guelph, Canada. Electronic address: [email protected] , (Canada)
  • 2 Department of Family Relations and Applied Nutrition, University of Guelph, Guelph, Canada. , (Canada)
  • 3 Department of Human Health and Nutritional Sciences, University of Guelph, Guelph, Canada. , (Canada)
Type
Published Article
Journal
Patient education and counseling
Publication Date
Sep 01, 2021
Volume
104
Issue
9
Pages
2286–2291
Identifiers
DOI: 10.1016/j.pec.2021.02.043
PMID: 33674132
Source
Medline
Keywords
Language
English
License
Unknown

Abstract

This study examined the experiences, learnings, and strategies of Health Educators (HE) as they transitioned from a home-based model for motivational interviewing (MI) to remote delivery during COVID-19. The overall goal of this paper is to identify key lessons learned to help inform future delivery of remote MI delivery. HE perceptions and experiences regarding the transition from in-person to remote delivery of MI for 21 families were captured through a video recorded discussion. Thematic analysis was used to identify themes and subthemes and key learnings from the transition experience. Five themes were identified including: 1) Impact of COVID-19 on families; 2) Scheduling, no-shows, and cancellations; 3) Preference of online video versus phone; 4) Building rapport with remote delivery; 5) HE work satisfaction. Based on these results, several key learnings were identified to improve remote MI-counseling, including using online video platforms versus phone calls, providing families the necessary information and technical support to improve acceptability, using specific strategies to enhance rapport and child engagement, and asking probing questions to elicit deeper reflection. Specific considerations regarding rapport building including more frequent check-ins to demonstrate commitment to the family's success, and effective communication strategies including asking more probing questions that elicit complex reflection can support successful transition of MI-counseling from in-person to remote delivery among families with young children. Our practice recommendations based on key learnings from MI practitioners during the transition from in-person to remote MI-counseling can support healthcare professionals looking to transition MI-counseling services to remote delivery. Copyright © 2021 Elsevier B.V. All rights reserved.

Report this publication

Statistics

Seen <100 times