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Total quality improvement: an example of an effective team.

Authors
  • Miller, D
  • Smith, D J
  • Brophy, M
  • Mollman, M
  • Owen, J
  • Smith, G
  • More, C
Type
Published Article
Journal
Journal for healthcare quality : official publication of the National Association for Healthcare Quality
Publication Date
Jan 01, 1996
Volume
18
Issue
1
Pages
20–23
Identifiers
PMID: 10153768
Source
Medline
License
Unknown

Abstract

Total quality improvement (TQI) advocates that all staff members in an organization develop their own ideas on job improvement about their own specific jobs. This process helps to improve staff performance and to build continually on those improvements. This article will describe how the TQI process was used successfully by quality management staff members at a federal medical center to investigate a problem with linen.

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