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Sustainability in Industry 4.0 Business Practice: Insights From a Multinational Technology Company

Authors
  • Mayer, Claude-Hélène1
  • Oosthuizen, Rudolf M.2
  • 1 Department of Industrial Psychology and People Management, University of Johannesburg, Johannesburg , (South Africa)
  • 2 Department of Industrial and Organisational Psychology, University of South Africa, Pretoria , (South Africa)
Type
Published Article
Journal
Frontiers in Sustainability
Publisher
Frontiers Media S.A.
Publication Date
Jun 23, 2022
Volume
3
Identifiers
DOI: 10.3389/frsus.2022.886986
Source
Frontiers
Keywords
Disciplines
  • Sustainability
  • Original Research
License
Green

Abstract

Industry 4.0 (I4.0) needs new business practices, which focus on its positive impacts and sustainability. This article presents original empirical research from a multinational engineering company operating in South Africa and the challenges that area managers experience in this organization. It explores the meaning and meaning-making in times of organizational change and transformation within the South African business context. The authors present findings which present the 4IR and sustainability issues in the company and themes which are identified, such as speed, effectivity, and Broad-Based Black Economic Empowerment (BBBEE). However, findings also indicate that emotions and the human touch are key in technologising work environments. The study further denotes that sustainable business practice requires the constant development of skills and knowledge of employees, as well as the systemic integration of the ecological environment and the care for the eco-system.

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