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Succumbing to the COVID-19 Pandemic—Healthcare Workers Not Satisfied and Intend to Leave Their Jobs

  • Zhang, Stephen X.1
  • Chen, Jiyao2
  • Afshar Jahanshahi, Asghar3
  • Alvarez-Risco, Aldo4
  • Dai, Huiyang5
  • Li, Jizhen5
  • Patty-Tito, Ross Mary6
  • 1 University of Adelaide,
  • 2 Oregon State University,
  • 3 Pontifical Catholic University of Peru,
  • 4 Universidad de Lima,
  • 5 Tsinghua University,
  • 6 Caja Petrolera de Salud, La Paz, Bolivia
Published Article
International Journal of Mental Health and Addiction
Springer US
Publication Date
Jan 07, 2021
DOI: 10.1007/s11469-020-00418-6
PMID: 33437225
PMCID: PMC7790354
PubMed Central
  • Original Article


Healthcare workers are under such a tremendous amount of pressure during the COVID-19 pandemic that many have become concerned about their jobs and even intend to leave them. It is paramount for healthcare workers to feel satisfied with their jobs and lives during a pandemic. This study aims to examine the predictors of job satisfaction, life satisfaction, and turnover intention of healthcare workers during the COVID-19 pandemic. Between 10 and 30 April 2020, 240 healthcare workers in Bolivia completed a cross-sectional online survey, which assessed their job satisfaction, life satisfaction, and turnover intention in the ongoing COVID-19 pandemic. The results revealed that their number of office days predicted job satisfaction, life satisfaction, and turnover intention, but the relationships varied by their age. For example, healthcare workers’ office days negatively predicted job satisfaction for the young (e.g., at 25 years old: b = − 0.21; 95% CI: − 0.36 to − 0.60) but positively predicted job satisfaction for the old (e.g., at 65 years old: b = 0.25; 95% CI: 0.06 to 0.44). These findings provide evidence to enable healthcare organizations to identify staff concerned about job satisfaction, life satisfaction, and turnover intention to enable early actions so that these staffs can remain motivated to fight the prolonged COVID-19 pandemic.

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