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Student-accessible healthcare records: A mixed-methods study of college student and provider.

Authors
  • Keough, Lori1, 2
  • Wright, Julie2
  • Watson, Bonnie2
  • Nixon-Silberg, Tanya2
  • Leveille, Suzanne2
  • Halon, Patricia A2
  • 1 University of Massachusetts Lowell, USA.
  • 2 University of Massachusetts Boston, USA.
Type
Published Article
Journal
Health informatics journal
Publication Date
Sep 01, 2018
Volume
24
Issue
3
Pages
293–308
Identifiers
DOI: 10.1177/1460458216673775
PMID: 30068265
Source
Medline
Keywords
Language
English
License
Unknown

Abstract

This mixed methods study evaluated student and provider attitudes and expectations about offering students online access to their student health services visit notes (open notes). Six (N=6) health care providers from four public universities in northeastern Massachusetts participated. Qualitative interviews were completed by students (N=14) from one University in fall of 2013 and an online survey was completed at two universities in Spring of 2014. Attitudes and expectations were explored using qualitative data and descriptive statistics were used to analyze survey questions. Students' interviews revealed that they desire control over their health and open notes would give them insight and involvement in their health care. Survey data supported these themes. In contrast, providers worried about how it could impact provider-patient relationships. Open notes has the potential to promote students' understanding and responsibility for their healthcare, which could assist students in their transition from pediatric to adult health care.

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