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Step-by-step towards PSS – Evaluating, Deciding and Executing

Authors
  • Neugebauer, Line Maria
  • Mougaard, Krestine
  • McAloone, Tim C.
  • Andersen, Jakob Axel Bejbro
  • Bey, Niki
Publication Date
Jan 01, 2012
Source
Online Research Database In Technology
Keywords
Language
English
License
Unknown
External links

Abstract

Successful implementation of product-service system (PSS) as business strategy has proven lucrative through many industry examples. However, companies should tread carefully before committing to a costly restructuring towards PSS business creation. This paper claims that before a company moves from being a product to a product-service provider they should carefully consider internal and external aspects with regard to their organization, their market and their network. The paper proposes a three step process labelled the Evaluate-Decide-Execute approach; an approach that should enable the company to first evaluate the foundation for PSS, and then decide whether to commit to this course, and finally execute the transformation.

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