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[Service productivity in hospital nursing--conceptual framework of a productivity analysis].

Authors
  • Thomas, D
  • Borchert, M
  • Brockhaus, N
  • Jäschke, L
  • Schmitz, G
  • Wasem, J
Type
Published Article
Journal
Gesundheitswesen (Bundesverband der Ärzte des Öffentlichen Gesundheitsdienstes (Germany))
Publication Date
Jan 01, 2015
Volume
77
Issue
1
Identifiers
DOI: 10.1055/s-0033-1361151
PMID: 24493580
Source
Medline
License
Unknown

Abstract

Research on hospital nursing services productivity is rare, especially in Germany. The conceptual framework developed in this study builds on established knowledge in service productivity research. The theoretical findings have been advanced and adapted to the context of German hospital nursing services. The presented productivity model represents a unique combination of services and nursing services research, which did not exist so far. By operationalisation of the model's components it can be used as the basis for further empirical -research.

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