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The scope of carer effects and their inclusion in decision-making: a UK-based Delphi study

  • Al-Janabi, Hareth1
  • Efstathiou, Nikolaos2
  • McLoughlin, Carol1
  • Calvert, Melanie1, 3, 4
  • Oyebode, Jan5
  • 1 University of Birmingham, Edgbaston, Birmingham, B15 2TT, UK , Edgbaston, Birmingham (United Kingdom)
  • 2 University of Birmingham, Birmingham, UK , Birmingham (United Kingdom)
  • 3 University Hospitals Birmingham NHS Foundation Trust and University of Birmingham, Edgbaston, Birmingham, B15 2TT, UK , Edgbaston, Birmingham (United Kingdom)
  • 4 University Hospitals, University of Birmingham, Edgbaston, Birmingham, B15 2TT, UK , Edgbaston, Birmingham (United Kingdom)
  • 5 University of Bradford, Bradford, Richmond Rd, Bradford, BD7 1DP, UK , Bradford (United Kingdom)
Published Article
BMC Health Services Research
Springer (Biomed Central Ltd.)
Publication Date
Jul 29, 2021
DOI: 10.1186/s12913-021-06742-4
Springer Nature
  • Research


Background and objectiveHealth and social care may affect unpaid (family) carers’ health and wellbeing in addition to patients’ lives. It is recommended that such impacts (carer effects) are considered in decision-making. However, the scope of carer effects and range of decisions where carer effects should be considered is uncertain. This study aimed to identify: (i) how different categories of healthcare and social care were perceived to impact on unpaid carers; and (ii) whether there was consensus about when carer effects should be formally considered in decision-making contexts.MethodsA two round, online Delphi study was conducted with 65 UK-based participants (unpaid carers, care professionals, and researchers) with expertise in dementia, mental health, and stroke. Participants considered two broad forms of ‘interventions’ (patient treatment and replacement care) and two broad forms of ‘organisational change’ (staffing and changes in timing/location of care). Participants assessed the likely impacts of these on unpaid carers and whether impacts should be considered in decision-making.ResultsParticipants predicted interventions and organisational changes would impact on multiple domains of unpaid carers’ lives, with ‘emotional health’ the most likely outcome to be affected. Patient treatment and replacement care services (‘interventions’) were associated with positive impacts across all domains. Conversely, timing/location changes and staffing changes (‘organisational changes’) were perceived to have mixed and negative impacts. There was widespread support (80–81 %) for considering carer effects in research studies, funding decisions, and patient decision-making.ConclusionsThis study highlights a perception that carer effects are widespread and important to consider in economic evaluation and decision-making. It highlights the particular need to measure and value effects on carers’ emotional health and the need to use a societal perspective to avoid cost shifting to unpaid carers when introducing interventions and making organisational changes.

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