Affordable Access

Access to the full text

The Role of Digital Navigators in Promoting Clinical Care and Technology Integration into Practice

Authors
  • Wisniewski, Hannah
  • Gorrindo, Tristan
  • Rauseo-Ricupero, Natali
  • Hilty, Don
  • Torous, John
Type
Published Article
Journal
Digital Biomarkers
Publisher
S. Karger AG
Publication Date
Nov 26, 2020
Volume
4
Issue
Suppl 1
Pages
119–135
Identifiers
DOI: 10.1159/000510144
Source
Karger
Keywords
License
Green
External links

Abstract

As the role of technology expands in healthcare, so does the need to support its implementation and integration into the clinic. The concept of a new team member, the digital navigator, able to assume this role is introduced as a solution. With a digital navigator, any clinic today can take advantage of digital health and smartphone tools to augment and expand existing telehealth and face to face care. The role of a digital navigator is suitable as an entry level healthcare role, additional training for an experienced clinician, and well suited to peer specialists. To facilitate the training of digital navigators, we draw upon our experience in creating the role and across health education to introduce a 10-h curriculum designed to train digital navigators across 5 domains: (1) core smartphone skills, (2) basic technology troubleshooting, (3) app evaluation, (4) clinical terminology and data, and (5) engagement techniques. This paper outlines the curricular content, skills, and modules for this training and features a rich online supplementary Appendix with step by step instructions and resources.

Report this publication

Statistics

Seen <100 times