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Re-planning In Home Healthcare: A Decomposition Approach To Minimize Idle Times For Workers While Ensuring Continuity Of Care

Authors
  • Martinez, Clea
  • Espinouse, Marie-Laure
  • Di Mascolo, Maria
Publication Date
Aug 28, 2019
Source
HAL-UPMC
Keywords
Language
English
License
Unknown
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Abstract

Scheduling and routing careworkers is a perpetual challenge in the home health care (HHC)industry: it is essential to ensure a good quality of care under reasonable expenses. HHC consistsin providing care to fragile people, therefore the pool of patients often changes: the schedulemust be computed again, but continuity of care must be preserved to keep the patients satisfied.The working environment in the HHC field is remarkably stressful so it causes a high turnoverrate in the staff, and has a strong impact on service quality. It is essential to provide schedulesthat satisty both patients and careworkers. In this paper, we address a weekly careworker replanningproblem with continuity constraints. A decomposition approach is proposed to offera careworker-friendly solution: First a path-generation algorithm creates admissible tours, andthen a set partitioning model selects the tours.

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