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Quality and performance indicators in an academic department of head and neck surgery.

Authors
  • Weber, Randal S1
  • Lewis, Carol M
  • Eastman, Scott D
  • Hanna, Ehab Y
  • Akiwumi, Olubumi
  • Hessel, Amy C
  • Lai, Stephen Y
  • Kian, Leslie
  • Kupferman, Michael E
  • Roberts, Dianna B
  • 1 Department of Head and Neck Surgery, University of Texas MD Anderson Cancer Center, 1515 Holcombe Blvd, Unit 1445, Houston, TX 77030, USA. [email protected]
Type
Published Article
Journal
Archives of otolaryngology--head & neck surgery
Publication Date
Dec 01, 2010
Volume
136
Issue
12
Pages
1212–1218
Identifiers
DOI: 10.1001/archoto.2010.215
PMID: 21173370
Source
Medline
License
Unknown

Abstract

performance measures following oncologic procedures were significantly affected by comorbid conditions and by procedure acuity. Although the latter most strongly affects quality and performance indicators, both should weigh heavily in physician comparisons. The incidence of negative performance indicators was also influenced by the individual surgeon. These data may serve as a tool to evaluate and improve physician performance and outcomes and to develop risk-adjusted benchmarks. Ultimately, reimbursement may be tied to quantifiable measures of physician and institutional performance.

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