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Patients', radiographers' and radiography students' experiences of 360° virtual counselling environment for the coronary computed tomography angiography: A qualitative study.

Authors
  • Paalimäki-Paakki, K1
  • Virtanen, M2
  • Henner, A3
  • Nieminen, M T4
  • Kääriäinen, M5
  • 1 Research Unit of Nursing Science and Health Management, University of Oulu, Aapistie 5 A, 90220, Oulu, Finland; Degree Programme of Radiography and Radiation Therapy, Oulu University of Applied Sciences, Kiviharjuntie 4, 90220, Oulu, Finland. Electronic address: [email protected] , (Finland)
  • 2 School of Rehabilitation and Examination, Helsinki Metropolia University of Applied Sciences, Myllypurontie 1, 00920, Helsinki, Finland. Electronic address: [email protected] , (Finland)
  • 3 Degree Programme of Radiography and Radiation Therapy, Oulu University of Applied Sciences, Kiviharjuntie 4, 90220, Oulu, Finland. Electronic address: [email protected] , (Finland)
  • 4 Medical Research Center Oulu, Oulu University Hospital and University of Oulu, Aapistie 5 A, 90220, Oulu, Finland; Research Unit of Medical Imaging, Physics and Technology, University of Oulu, Aapistie 5 A, 90220, Oulu, Finland; Oulu University Hospital (OYS), Kajaanintie 50, 90220, Oulu, Finland. Electronic address: [email protected] , (Finland)
  • 5 Research Unit of Nursing Science and Health Management, University of Oulu, Aapistie 5 A, 90220, Oulu, Finland; Medical Research Center Oulu, Oulu University Hospital and University of Oulu, Aapistie 5 A, 90220, Oulu, Finland; Oulu University Hospital (OYS), Kajaanintie 50, 90220, Oulu, Finland. Electronic address: [email protected] , (Finland)
Type
Published Article
Journal
Radiography (London, England : 1995)
Publication Date
May 01, 2021
Volume
27
Issue
2
Pages
381–388
Identifiers
DOI: 10.1016/j.radi.2020.09.019
PMID: 33046372
Source
Medline
Keywords
Language
English
License
Unknown

Abstract

The aim of this study was to describe patients', radiographers' and radiography students' experiences of the developed 360° virtual counselling environment (360°VCE) for the coronary computed tomography angiography (cCTA). A descriptive qualitative approach was used. The participants were cCTA patients (n = 10), radiographers (n = 10) and radiography students (n = 10) who used the 360°VCE and visited or worked at a university hospital in Finland. The 360°VCE, resembling the authentic environments of a CT imaging unit, included digital counselling materials in text, image, animation and video formats. Data were gathered through thematic interviews individually to obtain an understanding of participants' perspectives and analyzed by inductive content analysis. Five main categories and 15 categories were identified. Identified benefits of the 360°VCE for patients included improvements in knowledge, spatial and environmental orientation, and senses of security and self-efficacy, with reductions in fear and nervousness. Patients found the counselling materials engaging, and that the 360° technology conveniently provided reassuring familiarity with the environment before their visit. Identified benefits for radiographers and radiography students included improvements in patients' mental preparedness, knowledge, spatial and environmental orientation, and reductions in patients' fear, which eased procedures and enhanced diagnostic success. The 360°VCE also provided useful information and familiarization with the cCTA unit for students during clinical practice and staff of referring units. CONCLUSION: It seems that patients', radiographers' and radiography students' experiences of 360°VCE respond to patients' needs by improved knowledge and reduced fears. Thus, current counselling practices can be usefully complemented with spherical panoramic imaging technology and online information delivery. The results may be used to improve patient counselling and care, thereby optimizing the cCTA examination procedure and reducing fear. However, further research is needed to characterize experiences of the 360° VCE more comprehensively. Copyright © 2020 The College of Radiographers. Published by Elsevier Ltd. All rights reserved.

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