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Patient satisfaction: how do qualitative comments relate to quantitative scores on a satisfaction survey?

Authors
Type
Published Article
Journal
Quality management in health care
Publication Date
Volume
18
Issue
1
Pages
3–18
Identifiers
DOI: 10.1097/01.QMH.0000344589.61971.41
PMID: 19148025
Source
Medline

Abstract

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