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Measuring the performance of health care services: a review of international experiences and their application to urban contexts.

Authors
  • García-Altés, Anna
  • Zonco, Lauriane
  • Borrell, Carme
  • Plasència, Antoni
Type
Published Article
Journal
Gaceta sanitaria / S.E.S.P.A.S
Publication Date
Jan 01, 2006
Volume
20
Issue
4
Pages
316–324
Identifiers
PMID: 16942720
Source
Medline
License
Unknown

Abstract

The best developed initiatives to date are those that define precise categories, criteria and indicators with which to analyse and assess health care systems, based on a solid conceptual framework. Performance assessment fits perfectly in urban contexts, as it is a useful tool for designing and monitoring policies, assessing the quality of the services provided, and measuring the health status of city dwellers. Barcelona and Montreal are currently collaborating together on a project to assess the performance assessment of their respective health care services.

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