Slides accompanying the authors' presentation at the Digital Library Federation Forum in 2015. The presentation was part of the Snapshots series on process. Presentation abstract: At UC Santa Cruz (UCSC), the Digital Initiatives team has been engaged in digitizing special collections materials for over a decade and is just now navigating the thorny process of making such services available for the entire campus. With both political and technical challenges in mind, we seek to ask: how can we leverage skills and expertise developed on our own collections in response to faculty projects and campus wide initiatives? In other words, how can we scale and support the kinds of digitization, OCR processing, hosting, and digital object preservation work we have done internally for faculty?