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Hotels in contexts of uncertainty: Measuring organisational resilience

Authors
  • Melián-Alzola, Lucía
  • Fernández-Monroy, Margarita
  • Hidalgo-Peñate, Marisa
Type
Published Article
Journal
Tourism Management Perspectives
Publisher
Elsevier Ltd.
Publication Date
Oct 01, 2020
Volume
36
Pages
100747–100747
Identifiers
DOI: 10.1016/j.tmp.2020.100747
PMID: 33024657
PMCID: PMC7529406
Source
PubMed Central
Keywords
License
Unknown

Abstract

• Organisational resilience has a relevant role in the survival and competitiveness of hotels. • Predictors of hotel resilience are related to strategy and change. • Hotel resilience influences organisational performance.

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