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[From quality assurance to quality management in a blood transfusion center].

Authors
  • Ferrera, V1
  • de Micco, P
  • 1 Ets Alpes-Provence, Marseille.
Type
Published Article
Journal
Transfusion Clinique et Biologique
Publisher
Elsevier
Publication Date
Oct 01, 1997
Volume
4
Issue
5
Pages
493–499
Identifiers
PMID: 9453810
Source
Medline
License
Unknown

Abstract

Quality assurance favours transfusion safety and quality, and plays a role in restoring the confidence in the agents of the blood transfusion system. To perpetuate such quality processes, the approach should develop toward quality management based on a quality policy, which means staff's involvement and motivation, and continuous evaluation and improvement. Referring to a daily experience, this papers underlines how it is important that the policy be clearly expressed in the quality manual; it also permits to identify some factors that take part in the evolution toward improvement and anticipation of quality.

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