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Approaches to Appreciate Information Systems Methodologies

University of Aalborg Department of Mathematical Sciences
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Microsoft Word - WaleKolade.doc This paper has been presented at the 21st International Conference on Information Systems Development (ISD2012) held August 29-30, 2012 in Prato, Italy Usability Work in Agile Systems Development Practice: A systematic review Adeola Wale-Kolade1, Peter Axel Nielsen2, 3 and Tero Päivärinta4 1Department of Information Systems, University of Agder, Norway 2Research Centre for Socio-Interactive Design, Aalborg University, Denmark 3Department of Information Systems, University of Agder, Norway 4Department of Computer Science, Electrical and Space Engineering Computer and Systems Science, Luleå University of Technology [email protected], [email protected], [email protected] Abstract. In this paper we present the results of a systematic literature re- view of the recommendations in the existing research literature on usability work in agile systems development. The review contributes by summarizing the literature in light of seven claims about how to integrate usability work into an agile development project. By analyzing the claims we show how the previous literature provides grounds, warrants, backing, rebuttal, and qualification with regard to each of them. From this comprehensive overview of the literature we then discuss a research agenda with a particular focus on how situational factors for the claims must be researched and how this must encompass identified re- buttals and qualifications. Keywords: agile systems development, interaction design, user experience de- sign, usability work. 1 Introduction Agile methods are increasingly used for information systems development (ISD). This trend is stimulated by today’s dynamic business environment (Conboy, 2009) and the growing preference among practitioners for these methods due to their perceived ef- fectiveness (Williams and Ferguson, 2007). However, agile methods have been chal- lenged with regard to their lack of focus on system usability and usability

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