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Checklists

Authors
Publisher
Elsevier Inc.
Identifiers
DOI: 10.1016/b978-0-12-410392-4.00001-5
Keywords
  • Checklist
  • Checklist Guidelines
  • Questionnaire
  • Survey
  • Questions
  • Usability
  • Questionnaires Guidelines
  • Standard Questionnaires
  • Questionnaire Bias
  • Questionnaire Best Practices
  • User Experience
Disciplines
  • Design

Abstract

This book begins with a brief description of the essential, but often overlooked, checklist method. Checklists are used for many things in user-centered design (UCD), such as verifying that we are prepared for a usability test, that we have asked the critical questions during field interviews, and that we have followed best practices in the design of questionnaires. Chapter 1 provides some basic principles and practical tips for creating good checklists for UCD activities. Chapter 2 can be viewed as a checklist for questionnaire and survey designers. At the end of the book, an appendix provides information on some well-known usability questionnaires that might be useful for readers of this book.

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