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Emotional aspects of computer-based provider order entry: a qualitative study.

Authors
Type
Published Article
Journal
Journal of the American Medical Informatics Association : JAMIA
Publication Date
Volume
12
Issue
5
Pages
561–567
Identifiers
PMID: 15905478
Source
Medline
License
Unknown

Abstract

Designing and implementing CPOE systems is difficult. These systems and the implementation process itself often inspire intense emotions. If designers and implementers fail to recognize that various CPOE features and implementation strategies can increase clinicians' negative emotions, then the systems may fail to become a routine part of the clinical care delivery process. We might alleviate some of these problems by designing positive feedback mechanisms for both the systems and the organizations.

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