Improving counseling and placing schemes for the unemployed is a key issue of active labour market policies. While many academic papers focus on jobseekers-centered schemes, this paper evaluates new, innovative methods aimed at improving caseworkers’ efficiency. With the help of a randomized experiment, two distinct treatments are evaluated. The first one provides caseworkers with help in organizing their time, by allowing them to focus on a limited number of job seekers. The second one consists in increasing human resources devoted to collecting job offers and matching them to job seekers. The results show that both schemes raise the average exit rate out of unemployment, but this effect is not systematically positive, as it varies with the individual characteristics of the unemployed. This raises the issue of the spillovers generated by such schemes.