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Diseño y pilotaje de un proceso estructurado para el servicio de dispensación de medicamentos

Authors
  • Abaurre, Raquel
  • García-Delgado, Pilar
  • Maurandi, Mª Dolores
  • Arrebola, Cristóbal
  • Gastelurrutia, Miguel Ángel
  • Martínez-Martínez, Fernando
Type
Published Article
Journal
Atencion Primaria
Publication Date
Jan 01, 2014
Accepted Date
Jan 24, 2014
Identifiers
DOI: 10.1016/j.aprim.2014.01.005
Source
Elsevier
Keywords
License
Unknown

Abstract

To ensure patient safety and improve clinical outcomes, pharmacist care protocols must be put in place to detect potential drug-related problems (DRP) and negative outcomes associated with medication (NOM) each time drugs are dispensed. Some consensus has been reached about the aims and requirements of such protocols, but as yet no study has measured their results.The aim of this study was to design and pilot such a protocol for drug dispensing. The study design was based on the aims and requirements set out in the Spanish Ministry of Health's Consensus Document on Pharmaceutical Care. A literature review was carried out and qualitative consensus-seeking techniques were used. For the pilot trial, a cross-sectional study was carried out in 53 community pharmacies in 24 Spanish provinces. The protocol designed is a useful tool for detecting any drug-related information gaps that patients may have, as well as potential DRP and NOM.

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