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Developing dementia-friendly pharmacies in Austria: a health promotion approach.

Authors
  • Plunger, Petra1
  • Heimerl, Katharina1
  • Tatzer, Verena C2
  • Zepke, Georg3
  • Finsterwald, Monika3
  • Pichler, Barbara1
  • Reitinger, Elisabeth1
  • 1 Department of Nursing Science, University of Vienna, Alserstraße 23/12, A 1080 Vienna, Austria. , (Austria)
  • 2 Department of Occupational Therapy, University of Applied Sciences Wiener Neustadt, Austria. , (Austria)
  • 3 I.S.O. Consulting, Vienna, Austria. , (Austria)
Type
Published Article
Journal
Health promotion international
Publication Date
Aug 01, 2020
Volume
35
Issue
4
Pages
702–713
Identifiers
DOI: 10.1093/heapro/daz063
PMID: 31292603
Source
Medline
Keywords
Language
English
License
Unknown

Abstract

The need for integrated, accessible and person-centred care for people with dementia to foster quality of life and facilitate life in the community has been voiced by health policy. Pharmacies have the potential to provide easily accessible information and support for people with dementia, caregivers and the public. The 'Dementia-friendly Pharmacy' programme aimed at re-orienting community pharmacy in Austria, focusing on stronger inclusion of professional counselling into core services. It followed principles of health promotion and person-centred care, aiming at empowering all actors involved, and at fostering quality of life. Methodologically, the programme was based on participatory health research, thus involving all relevant actors and consolidating their perspectives on issues related to dementia care. In the course of the programme, a workshop series covering topics relevant for dementia care in community pharmacy, as well as prototypes for small-scale projects were developed, and measures were taken for securing sustainability. Findings related to programme development and implementation encompass pharmacy staff's motivation to participate in the programme, counselling knowledge and skills development, experience with building community partnerships and cross-organizational development and sustainability. Furthermore, effectiveness of the programme has been established. These findings are discussed against the background of re-orienting pharmacies. © The Author(s) 2019. Published by Oxford University Press. All rights reserved. For permissions, please email: [email protected]

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