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Crowds Can Effectively Identify Misinformation at Scale.

Authors
  • Martel, Cameron1
  • Allen, Jennifer1
  • Pennycook, Gordon2
  • Rand, David G1, 3, 4
  • 1 Sloan School of Management, Massachusetts Institute of Technology.
  • 2 Hill/Levene Schools of Business, University of Regina.
  • 3 Department of Brain and Cognitive Sciences, Massachusetts Institute of Technology.
  • 4 Institute for Data, Systems, and Society, Massachusetts Institute of Technology.
Type
Published Article
Journal
Perspectives on psychological science : a journal of the Association for Psychological Science
Publication Date
Mar 01, 2024
Volume
19
Issue
2
Pages
477–488
Identifiers
DOI: 10.1177/17456916231190388
PMID: 37594056
Source
Medline
Keywords
Language
English
License
Unknown

Abstract

Identifying successful approaches for reducing the belief and spread of online misinformation is of great importance. Social media companies currently rely largely on professional fact-checking as their primary mechanism for identifying falsehoods. However, professional fact-checking has notable limitations regarding coverage and speed. In this article, we summarize research suggesting that the "wisdom of crowds" can be harnessed successfully to help identify misinformation at scale. Despite potential concerns about the abilities of laypeople to assess information quality, recent evidence demonstrates that aggregating judgments of groups of laypeople, or crowds, can effectively identify low-quality news sources and inaccurate news posts: Crowd ratings are strongly correlated with fact-checker ratings across a variety of studies using different designs, stimulus sets, and subject pools. We connect these experimental findings with recent attempts to deploy crowdsourced fact-checking in the field, and we close with recommendations and future directions for translating crowdsourced ratings into effective interventions.

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