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Coping with ambiguity and uncertainty in patient-physician relationships: III. Negotiation.

Authors
Type
Published Article
Journal
The Journal of medical humanities
Publication Date
Volume
13
Issue
4
Pages
211–222
Identifiers
PMID: 11645822
Source
Medline
Keywords
License
Unknown

Abstract

Since beliefs, interests, needs and values vary among individuals, potential for conflict or dispute exists in all areas of human endeavor, including a patient-physician relationship. Conflict- or dispute-resolution requires diligent and directed negotiation, which ideally is amicable, efficient, and sustainable, if the participants acknowledge the identity, individuality, and integrity of all parties involved. In this essay a concept of principled negotiation is extrapolated to a patient-physician relationship and is exemplified by a case study. In addition, the validity of a concept of tract two diplomacy is discussed, relevant from the perspective of strained or fractured primary relationships.

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