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Conversational shaping: staff members' solicitation of talk from people with an intellectual impairment.

Authors
  • Antaki, Charles
  • Finlay, W M L
  • Walton, Chris
Type
Published Article
Journal
Qualitative Health Research
Publisher
SAGE Publications
Publication Date
Dec 01, 2007
Volume
17
Issue
10
Pages
1403–1414
Identifiers
PMID: 18000079
Source
Medline
License
Unknown

Abstract

In initiating and maintaining talk with people with intellectual impairments, members of care staff use a range of recurrent conversational devices. The authors list six of the more common of these devices, explain how they work interactionally, and speculate on how they serve institutional interests. As in other dealings between staff members and the people with intellectual impairments they support, there is a pervasive dilemma between, on one hand, encouraging participation and, on the other, getting institutional jobs done. The authors show how the practices of encouraging talk that they describe move between the two horns of that dilemma.

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