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Communication with patients and colleagues.

Authors
  • Nørgaard, Birgitte
Type
Published Article
Journal
Danish medical bulletin
Publication Date
Dec 01, 2011
Volume
58
Issue
12
Identifiers
PMID: 22142577
Source
Medline
License
Unknown

Abstract

The study has shown that a communication skills training course can improve health care professionals' self-efficacy in communication with both patients and colleagues and also improve inter-collegial communication. The focus group interviews showed that the most essential experiences of change were more confident communication with patients and colleagues and an increased patient-centredness. Furthermore, the study has shown a significant increase in patient satisfaction concerning information, continuity and care after the training course for health care professionals.

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