Affordable Access

Medication safety in community pharmacy: a qualitative study of the sociotechnical context

Authors
Publisher
BioMed central, England
Publication Date
Disciplines
  • Medicine
  • Pharmacology

Abstract

BACKGROUND: While much research has been conducted on medication safety, few of these studies have addressed primary care, despite the high volume of prescribing and dispensing of medicines that occurs in this setting. Those studies that have examined primary care dispensing emphasised the need to understand the role of sociotechnical factors (that is, the interactions between people, tasks, equipment and organisational structures) in promoting or preventing medication incidents. The aim of this study was to identify sociotechnical factors that community pharmacy staff encounter in practice, and suggest how these factors might impact on medication safety. METHODS: Sixty-seven practitioners, working in the North West of England, took part in ten focus groups on risk management in community pharmacy. The data obtained from these groups was subjected to a qualitative analysis to identify recurrent themes pertaining to sociotechnical aspects of medication safety. RESULTS: The findings indicated several characteristics of participants' work settings that were potentially related to medication safety. These were broadly classified as relationships involving the pharmacist, demands on the pharmacist and management and governance of pharmacists. CONCLUSION: It is recommended that the issues raised in this study be considered in future work examining medication safety in primary care.

There are no comments yet on this publication. Be the first to share your thoughts.

Statistics

Seen <100 times
0 Comments

More articles like this

Medication safety in community pharmacy: a qualita...

on BMC Health Services Research Jan 01, 2009

Medication safety in community pharmacy: a qualita...

on BMC Health Services Research Jan 01, 2009

Safety features and alerts in electronic patient m...

on Studies in health technology a... 2013

Safety and usage pattern of low-dose diclofenac wh...

on International journal of clini... August 2004
More articles like this..