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Electronic Meetings and Established Decision Groups: Audioconferencing Effects on Performance and Structural Stability

Authors
Journal
Organizational Behavior and Human Decision Processes
0749-5978
Publisher
Elsevier
Publication Date
Volume
61
Issue
2
Identifiers
DOI: 10.1006/obhd.1995.1011

Abstract

Abstract Two studies used 90 small, well-established decision teams to examine the effects of a one-time use of audioconferencing on group decision performance and status structure across two different problem-solving tasks - one intellective, the other value-laden. Audio did not affect performance or structural stability in either study. Audioconferencing groups were no more or less likely to produce high-quality solutions or to support their groups′ decisions than were face-to-face groups. Status differentiation and leader influence remained relatively stable regardless of medium. The results contradict popular wisdoms (mainly derived from studies of ad hoc groups) and provide a needed baseline for further research on EMS in established groups. The lack of disruption by audio has important practical implications.

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