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Communications in Canadian Society (Third Edition)

Authors
Publisher
Canadian Journal of Communication/CCSP Press
Publication Date
Source
Legacy
Keywords
  • Communication
Disciplines
  • Communication
  • Medicine

Abstract

Communication as Argumentation: The Use of Scaffolding Tools by Communication as Argumentation: The Use of Scaffolding Tools by a Networked Nursing Community Milton N. Campos Université de Montréal Abstract: This article analyzes the use of argumentation scaffolding strategies and tools by a networked community of nurses. Participants came from hospi- tals, health centres, and heart care institutes in three Canadian provinces. Over a six-month period, the nurses set a discussion agenda to address problems affect- ing the cardiac-patient population, using argumentation scaffolding as one of their networking tools. Data collected from two networked conferences is com- pared using transcripts of online conversations, interviews, and questionnaires. The analysis, drawing upon a theoretical framework integrating the work of Piaget, Habermas, and Grize, indicates different uses of the scaffolding tool as the nurses moved from the brainstorming, reflexive stage of discussion to the production of a co-authored document, The Heart Health Toolkit. Keywords: Networked communication; Argumentation; Electronic conferenc- ing; Scaffolding tools Résumé : Cet article analyse l’utilisation de stratégies et outils d’échafaudage de l’argumentation employés par une communauté en réseau d’infirmières et infir- miers. Ces professionnelles et professionnels viennent des hôpitaux, de centres de santé et d’institutions spécialisées en cardiologie de trois provinces canadi- ennes. Pendant de six mois, les infirmières et infirmiers ont entamé des discus- sions en ligne afin de discuter la problématique de la population cardiaque, grâce à l’échafaudage de l’argumentation d’un système de forums de discussion. Les données des conversations tenues dans deux forums de discussion, ainsi que celles provenant de questionnaires et d’entrevues ont été comparées. L’analyse, effectuée grâce à une approche théorique intégrant les travaux de Piaget, Habermas et Grize, a mis en évidence différentes utilisations de l’outi

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