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[The assessment of conscripts' satisfaction of the organization of medical services during training for military service].

Type
Published Article
Journal
Problemy sot︠s︡ialʹnoĭ gigieny, zdravookhranenii︠a︡ i istorii medit︠s︡iny / NII sot︠s︡ialʹnoĭ gigieny, ėkonomiki i upravlenii︠a︡ zdravookhraneniem im. N.A. Semashko RAMN ; AO "Assot︠s︡iat︠s︡ii︠a︡ 'Medit︠s︡inskai︠a︡ literatura'."
Publication Date
Issue
5
Pages
16–18
Identifiers
PMID: 22279804
Source
Medline
License
Unknown

Abstract

The actuality of presented study results is conditioned by the Russian public health system reforms directed to enhance the accessibility and quality of primary and specialized medical care of all population groups. First of all it concerns adolescents aged 15-18 years. They are in a difficult period of their life which is characterized by the important physical and psychological changes and significant alterations in social interactions and relationships. The present system of medical care quality assessment includes the analysis of statistical reporting indicators and external and internal expertise. The analysis of satisfaction of patients as direct consumers of medical services is applied more rarely. At the same time, some researchers emphasized the presence and evidence of correlation between population satisfaction of provided medical care, medical personnel's attitude to patients and other indicators characterizing the quality of medical care and life of patients. At the same time, the activity of adolescents in the area of health promotion and self-preserving behavior depends on the degree of their satisfaction with medical care quality.

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