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The appointment-keeping habits of managed care patients.

Authors
  • Lilja, J
Type
Published Article
Journal
Physician executive
Publication Date
Aug 01, 1994
Volume
20
Issue
8
Pages
35–38
Identifiers
PMID: 10139373
Source
Medline
License
Unknown

Abstract

Among the controversies surrounding the provision of health care in a managed care environment is the belief that patients, because they have no particular allegiance to a single physician, are more casual in regard to their keeping appointments. To test this proposition, the authors conducted a study at a California independent practice association, comparing the habits of managed care patients with those of other types of patients. The findings, although based on a limited sample, suggest that managed care patients do indeed have a greater tendency to be appointment no-shows.

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