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Management of contract R & D: a knowledge management perspective

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Knowledge management is a core business process for contract R&D firms. How these organisations implement knowledge management is potentially of considerable interest to other technology-based knowledge intensive business service (t-KIBS) firms and more widely in the knowledge economy. This paper presents a case study analysis of such an organization and proposes a model of enterprise knowledge management applicable to t-KIBS firms in general. Recommendations for further research are also made.

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