Affordable Access

Examining the mediating effects of study outcomes on student experience and satisfaction

Authors
Publisher
School of Marketing
Publication Date
Keywords
  • Higher Education
  • University Experience
  • Student Experience
  • Student Satisfaction
  • Personal Development
  • Career Opportunity
Disciplines
  • Education

Abstract

Global demand for higher education has been growing. Insight into study outcomes may hold the key to finding out what exactly students hope to take away from their university experience and how they may be satisfied. This paper's aim is to understand the mediating effects study outcomes have on student experience and satisfaction. Findings suggest study outcomes such as personal development and career opportunity mediate the relationships between student experience (image, teaching, learning, student services and technology) and student satisfaction.

There are no comments yet on this publication. Be the first to share your thoughts.