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Quality of Life of Cancer Survivors in England: Analysis of Patients’ Free Text Comments: Final Report

Authors
Publisher
University of Southampton
Publication Date
Keywords
  • Ra Public Aspects Of Medicine
  • Rc0254 Neoplasms. Tumors. Oncology (Including Cancer)
Disciplines
  • Communication
  • Design
  • Medicine

Abstract

� Members of the Research Team Professor Jessica Corner, Chief Clinician, Macmillan Cancer Support and Dean of Faculty of Health Sciences, University of Southampton Dr. Richard Wagland, Senior Research Fellow, University of Southampton For further information about this project please contact: Professor Jessica Corner, Chief Clinician, Macmillan Cancer Support and Dean of Faculty of Health Sciences, University of Southampton, Building 67, Highfield Campus, Southampton SO17 1BJ [email protected] This report should be referenced as: Corner J, Wagland R. (2012) Quality of Life of Cancer Survivors in England : Analysis of Patients’ Free Text Comments: Final Report. Southampton: University of Southampton. January 2013 © University of Southampton Contents 6Executive Summary � 131. Introduction � 152. Methods � 152.1 Study design and process � 162.2 Ethics and governance � 162.3 Analysis � 162.3.1 Phase 1 – Content Analysis � 162.3.2 Phase 2 – Framework analysis � 173. Overview of response by participants � 173.1 Demographics � 173.1.1 Participants from different tumour groups � 173.1.2 Gender � 183.1.3 Age groups � 183.2 Overview of findings � 214. Experiences of cancer diagnosis and treatment � 214.1 Positive treatment experiences � 214.1.1 Excellent/ good general care � 224.1.2 Timely diagnosis – screening programmes � 224.1.3 Coordinated care � 234.1.4 Excellent/ good health care professionals � 234.2 Negative experiences of care � 234.2.1 Diagnostic and treatment delays � 254.2.2 Lack of support from hospital staff � 254.2.3 Poor in-patient care � 264.2.4 Poorly coordinated care � 264.2.5 Poor explanations and communication with patients � 264.2.6 Clinic appointment cancellations and delays � 274.2.7 Car parking

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