Abstract This paper focuses on the application of the analytic hierarchy process (AHP) for choice of technologies in Indian telecommunications. In the telecommunications network, the telephone is an important apparatus at a subscriber's location. Therefore, the choice of technology for this terminal equipment will affect the performance of the telecom network. Modern management techniques like technology forecasting and assessment can help in the selection. This paper illustrates the choice of technologies for Indian telephone design and attempts to investigate the problem of technology requirements and technology selection. The methodology is based on a combination of the Delphi method and AHP. Delphi data were used as inputs to AHP. The technology assessment results provide a ranking of suitable and alternative technologies.