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RFID benefits, costs, and possibilities: The economical analysis of RFID deployment in a cruise corporation global service supply chain

Authors
Journal
International Journal of Production Economics
0925-5273
Publisher
Elsevier
Publication Date
Volume
122
Issue
2
Identifiers
DOI: 10.1016/j.ijpe.2009.06.038
Keywords
  • Rfid Deployment
  • Cruise Ships
  • Service Supply Chain
  • Technology Evaluation
  • Global Operations

Abstract

Abstract This paper explores the potential contribution of RFID and other technologies to the efficiency of a cruise corporation's service supply chain. It also provides an analysis of processes that are required in that supply chain. The main findings of the research are that RFID cannot achieve direct gains significant enough on a pallet-level-tagging deployment to justify the expenditure. However, a case-level-tagging deployment could be feasible under certain conditions. The study shows that contrary to current beliefs in the literature, density of flow of goods and not the scale of operations, determines whether a good return on investment is achievable.

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