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ASC2010 Statistics in the West: Understanding our world, including OZCOTS 2010 - The 7th Australian Conference on Teaching Statistics: program and abstracts

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Fax Cover Sheet MURDOCH RESEARCH REPOSITORY http://researchrepository.murdoch.edu.au An investigation on knowledge management and business strategies alignment in the Gulf Cooperation Council Banks Author(s): Al-Ammary, Jaflah ; Fung, Chun Che Year: 2007 Source: Eighth Postgraduate Electrical Engineering and Computing Symposium (PEECS 2007), Perth, W.A., 7 November 2007, pp. 198-204. This is the author’s final version of the work, as accepted for publication following peer review but without the publishers’ layout or pagination. It is posted here for your personal use. No further distribution is permitted. An Investigation on Knowledge Management and Business Strategies Alignment in the Gulf Cooperation Council Banks Jaflah Al-Ammary and Chun Che Fung School of Information Technology, Murdoch University, South Street, Murdoch, Western Australia 6150 Abstract – Today’s business and technical managers have to actively incorporate knowledge strategy (KS) into an organisation’s Business Strategy (BS) in order to improve the organisation’s performance. A study has been conducted to explore the alignment between KS and BS. The different types of BS were considered in terms of Miles and Snow’s (1978) typology of Defenders, Analyzers and Prospectors. In terms of KS, two types of KS strategy - Aggressive Knowledge Strategy (AKS) and Conservative Knowledge Strategy (CKS) were selected. This model was empirically validated through a survey of 106 banks selected from six Gulf countries - Bahrain, Saudi Arabia, Kuwait, Qatar, UAE, and Oman. This was followed by interviews with key officers from representative organizations. In this paper, mainly the outcomes from the interviews were reported. Detailed results from the survey are published elsewhere and only the summary is described here. Finding from the research demonstrated that in the case of GCC banks, there is a strong associ

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