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Nurses’ Communication Skills: Exploring Their Relationship With Demographic Variables and Job Satisfaction in a Greek Sample

Authors
Journal
Procedia - Social and Behavioral Sciences
1877-0428
Publisher
Elsevier
Publication Date
Volume
30
Identifiers
DOI: 10.1016/j.sbspro.2011.10.435
Keywords
  • Nurse-Patient Relationship
  • Communication Skills
  • Job Satisfaction
  • Demographic Characteristics
  • Counselling
Disciplines
  • Communication
  • Education

Abstract

Abstract Nurse-patient communication is an essential component of nurses’ everyday practice. The aim of the present study was to explore the relationship between counseling aspects of communication skills, demographic characteristics, and job satisfaction among 237 Greek nurses. The Nurse-Patient Communication Skills Questionnaire was developed to measure the caring quality of the nurse -patient relationship , whereas job satisfaction was measured by having participants indicate their degree of satisfaction concerning specific sectors. The findings of the study indicate that educational background, continuing education and job satisfaction could be considered as important factors influencing the integration of nurses’ communications skills.

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