Affordable Access

Supporting skill-, rule-, and knowledge-based behaviour through an ecological interface: An industry-scale application

Authors
Journal
International Journal of Industrial Ergonomics
0169-8141
Publisher
Elsevier
Publication Date
Volume
39
Issue
6
Identifiers
DOI: 10.1016/j.ergon.2009.08.012
Keywords
  • Skill-
  • Rule-
  • And Knowledge-Based Behaviour
  • Cognitive Support
  • Ecological Interface
  • Electricity Distribution Systems
Disciplines
  • Design
  • Ecology

Abstract

Abstract The present paper deals with a screen-based ecological interface designed to support the operators' work in a medium voltage electricity distribution control room. More specifically, the focus is placed on how the designed interface supports operators in skill-, rule-, or knowledge-based behaviour, as well as in the transition between the three levels of behaviour. The aim of this work is to multiply the examples of ecological interface designs for industry-scale applications, in order to contribute to the maturation of this promising design approach for complex socio-technical systems. Relevance to industry Ecological Interface Design has shown its value in diverse domains. Present work is expected to become a prototypical case for the electricity distribution industry, as it demonstrates the applicability and effectiveness of ecological design for domain operations.

There are no comments yet on this publication. Be the first to share your thoughts.