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Towards a value-oriented approach to business process modelling

International Conference on Enterprise Information Systems
Publication Date
  • 080603 Conceptual Modelling
  • Process Re-Engineering
  • Value-Orientation
  • Process Modeling
  • Total Cost Of Ownership
  • Return On Investment
  • Design
  • Engineering


To date, typical process modeling approaches put a strong emphasis on behavioral aspects of business operations. However, they often neglect value-related information. Yet, such information is of key importance to strategic decision-making, for instance in the context of process re-engineering. In this paper we propose a value-oriented approach to business process modeling that facilitates managerial decision-making in the context of process re-design based on concepts and metrics from financial and operations management

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