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An assessment of skills needs in tourism and cultural industries

Department for Education and Skills
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DF2364 SD-Tourism AW2 An Assessment of Skills Needs in Tourism and Cultural Industries July 2002 SKILLS DIALOGUES: L ISTENING TO EMPLOYERS 2 The Skills Dialogue project was managed by the Impact Research Network on behalf of the six Impact NTOs: CHNTO ISNTO HtF Metier SPRITO TTENTO Cultural Heritage National Training Organisation National Training Organisation for Archives, Library and Information Services and Records Management Hospitality Training Foundation National Training Organisation of the Arts and Entertainment Sector National Training Organisation for Sport, Recreation and Allied Occupations Travel, Tourism Services and Events National Training Organisation The consultation report was drafted by: 5S Consulting Ltd. 16 Garlands Road Redhill Surrey RH1 6HT [email protected] The final Skills Dialogue report was edited by: McKerr Carr Ltd., 160 Nether Street, London N3 1PE [email protected] The database was designed by: Jeremy Johnson Paribus William James House Cowley Rd Cambridge CB4 0WX [email protected] The labour market intelligence, available through the database, was researched and compiled by McKerr Carr Ltd and Paribus. The database resource is located at For further information about different aspects of the project, please contact: Allan Pilkington SPRITO 24 Stephenson Way London NW1 2HD [email protected] OR Jane Fear Metier Glyde House Glydegate Bradford BD5 0BQ [email protected] SKILLS DIALOGUES: L ISTENING TO EMPLOYERS Contents FOREWORD 6 SKILLS DIALOGUES – GENERAL INTRODUCTION 7 EXECUTIVE SUMMARY 8 1 INTRODUCTION 10 2 SKILLS NEEDS ACROSS THE IMPACT SECTORS 14 2.1 Setting the scene - the Impact NTOs and their sectors 14 2.2 External factors affecting the Impact sectors 18 2.3 Employment in the Impact sectors 20 2.4 Employment trends 24 2.5 Skills needs of the Impact sectors 27 2.6 How are skills needs for the Impact sectors goi

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