This thesis presents a framework for a platform that integrates various infrastructural services and facilities in an automated manner to improve and coordinate the processes of medical emergency response system (MERS). It aims to improve the quality of healthcare system infrastructure by improving the quality of service of MERS. Presently the processes of MERS and their coordination are semi-automated, which adds to the complication of service availability and information exchange among participating systems, thereby affecting the MERS' quality of service adversely. An integrated platform for the coordination of MERS processes can help improve its quality of service and ensure better control of data and process flow. The improvements to the MERS service quality can significantly contribute to the improvement of the quality of healthcare infrastructure. The integrated platform framework presented here resolves the problems of data flow and process coordination to achieve the desired goal.