Abstract 1. 1. Consumer rights apply to the practice of orthodontics as well as other areas of health care. 2. 2. To avoid consumer complaints, the orthodontist must be prepared to deal with personality problems as well as treatment complications in his practice. 3. 3. Only by careful questioning of the patient before treatment will the orthodontist be able to detect possible future problems. 4. 4. An explanation of informed consent by the orthodontist and an acknowledgement of it in writing, signed by the parent or responsible party, is now regarded as essential to avoid misunderstandings and complaints. 5. 5. An informed patient leads to a better relationship with the orthodontist as well as a healthier atmosphere in which to practice.