Affordable Access

Publisher Website

Evaluation of potential factors compromising the use of electronic whiteboards 17 month after their implementation in Slagelse Emergency Department

Authors
Journal
Scandinavian Journal of Trauma Resuscitation and Emergency Medicine
1757-7241
Publisher
Springer (Biomed Central Ltd.)
Publication Date
Volume
21
Identifiers
DOI: 10.1186/1757-7241-21-s2-a5
Keywords
  • Meeting Abstract
Disciplines
  • Design

Abstract

Evaluation of potential factors compromising the use of electronic whiteboards 17 month after their implementation in Slagelse Emergency Department MEETING ABSTRACT Open Access Evaluation of potential factors compromising the use of electronic whiteboards 17 month after their implementation in Slagelse Emergency Department Stine Vestergaard Elbæk1, Tim Løye Møller2, Gustav From1* From Proceedings of the 5th Danish Emergency Medicine Conference Aarhus, Denmark. 18-19 April 2013 Background Emergency departments (ED) have recently been estab- lished throughout Denmark, and their organization is still under transformation. The departments are charac- terized by a high turnover of staff. To ensure quality of care and efficiency of work electronic whiteboards (EW) have been implemented. The EWs create an overview allowing staff to assess who need care the most and to coordinate resources. May 2011 EWs were implemented at Slagelse ED, and a guideline for its use was written. The aim of this study was to detect potential factors compromising the use of EWs in its operational phase 17 months after implementation. Methods The study was designed as a qualitative study using observations and interviews to collect data. November 2012 four external surveyors, students from University of Roskilde, made 20 hours of observations of physicians, nurses and secretaries during 3 days. 3 physi- cians (consultant, staff specialist, and junior doctor) and 3 nurses (leader, coordinating and clinical) were interviewed. Results An inconsistency in the use of the EWs was observed causing challenges in the daily workflow. Disagreements on what should be registered, and by who and when were also observed. Both physicians and nurses thought that the inconsis- tency in use was caused by two factors: firstly, the lack of a detailed mutually accepted guideline dictating who was responsible for the different functions and for regi- stration of different types of information on the board, and secondly,

There are no comments yet on this publication. Be the first to share your thoughts.