The purpose of this article. The aim of the article is to identify the opinions of bank customers on the level of security of electronic banking in Poland and to analyze the actions taken by banks in the event of a security incident.Methodology. The analysis was based on data collected through a questionnaire survey. The survey with non-random samp...
Purpose: The purpose of this paper is to formulate a multiple regression model by considering those factors which are positively affecting the growth of Micro, Small and Medium Enterprises (MSMEs) in India. Methodology: The data used in this study are primary in nature which are collected through questionnaire method. The questionnaire involves the...
Published in Frontiers in Psychology
The development of information and communication technologies offers innovative opportunities to establish business strategies focused on customer value co-creation. This situation is especially notable in the banking industry. e-Banking activities can support competitive advantages. However, the adoption of e-banking is not yet well-established am...
Bachelor's / Bachelor of Social Sciences (Honours)
Abstract Purpose: The purpose of this paper is to show the dynamics of relationship marketing in e-banking by examining the association between relationship quality and online customer loyalty at different stages of the relationship lifecycle. Design/methodology/approach: A sample of 651 customers of Iranian banks in East Azerbaijan Province who ha...
Objetivo – O objetivo deste trabalho é mostrar a dinâmica do marketing de relacionamentos no e-banking por meio do exame da associação entre a qualidade do relacionamento e a lealdade do cliente online nos diferentes estágios do ciclo de vida do relacionamento. Metodologia – Para este estudo, foi selecionada uma amostra de 651 clientes de bancos ir...
Purpose – The purpose of this paper is to show the dynamics of relationship marketing in e-banking by examining the association between relationship quality and online customer loyalty at different stages of the relationship lifecycle. Design/methodology/approach – A sample of 651 customers of Iranian banks in East Azerbaijan Province who had used ...
Plačevanje položnic je neizogibna obveznost vseh ljudi, ki nas prvič doleti med 15. in 25. letom starosti. V današnjem času imamo na voljo veliko različnih načinov njihovega plačevanja. V diplomskem delu je predstavljeno elektronsko prejemanje in plačevanje položnic, osredotočeno na uporabo pri fizičnih osebah s poudarkom na varnosti, hitrosti, pre...
Published in Croatian Review of Economic, Business and Social Statistics
Recent developments in the field of information and communication technologies (ICTs) have created new opportunities for enhancing both the operations and competitiveness within the banking sector. The application of contemporary ICT-based solutions has resulted in significant changes in the traditional banking business, through the involvement of ...
[ES] Este trabajo fin de grado analiza, en el contexto de la transformación actual del sistema financiero español, impactado por la crisis financiera mundial, el uso de la banca en línea entre los estudiantes del grado de ADE Así, en el trabajo se expone en primer lugar la evolución del sistema financiero español haciendo un recorrido por los acont...
