Firms who buy from suppliers often engage in supplier development to reduce the supplier's production cost. Being aware that their efforts may benefit a rival firm when there is a shared supplier, some buyers only invest in “specific supplier development,” that is, in those processes or technologies where spillover cannot occur. Other buyers willin...
Customers today are increasingly demanding transparency from firms. This article discusses the concept of performance transparency and explores when and why transparency plays a key role for a firm’s CSR effectiveness. In doing so, it addresses consumer skepticism as the logic of the transparency-CSR interaction and presents empirical evidence of t...
Strategic human capital scholarship, alongside a wealth of evidence from the popular press, suggests that star employees can influence an organization's socially constructed identity. However, an overarching conceptual framework that explains these shifts has yet to emerge. In this paper, we draw upon Hatch and Schultz's (2002) theory of identity c...
A company often faces incidents in which its offerings cause bodily (e.g., product safety defects) or psychological (e.g., data breach) harm to its consumers. Such incidents may invoke product liability lawsuits against the company. The company may seek to recover from the liability-invoking failure by notifying the affected consumers, offering a r...
This abductive study investigates how management occurs without managerial authority as part of a previously unseen organizational form—the decentralized platform with an independent market value. Our mixed-methods study of the cryptocurrency industry draws on fuzzy-set qualitative comparative analyses (QCA) to analyze archival and interview data a...
We examine whether and when star scientist collaborations produce indirect peer effects. We theorize that a star’s social status causes a collaboration to act as a prism; it reduces quality uncertainty, leading to increased recognition of coauthors’ ideas. We identify two moderators of prisms, other scientists’ quality uncertainty and awareness of ...
Problem Definition: We consider the problem of resolving ad-hoc unpredictable congestion in environments where customers have private time valuations. We investigate the design of fair, efficient, budget-balanced and implementable bidding mechanisms for observable queues. Our primary motivation comes from merging in algorithmic traffic, i.e., a dri...
Sports contexts are increasingly used in management research to test and develop theory and explore managerially relevant phenomena. This growth in publications is likely driven by a series of advantages that sports data confers to management researchers. However, such positive features are not a panacea, as several drawbacks are also associated wi...
Complexity theory, including non-linear dynamics, provides a powerful approach to understanding and analysing complex interactions as seen when group members learn and develop. However, complexity theory does not feature heavily in the coaching literature, depriving coaches of this tool. This paper discusses the implications of non-linear dynamics ...
Professional service firms (PSFs) such as management consulting, law, accounting, investment banking, architecture, advertising and home-repair companies provide services for complicated turnkey projects. The firm bids for a project and, if successful in the bid, assigns employees to work on the project. We formulate this as a revenue management pr...
